Journal
Thinking on learning design
Short essays on instructional design, compliance training, healthcare eLearning, and the psychology of how people actually learn at work.
All entries
Short reads. No fluff.
What Your Compliance Training Is Actually Teaching
The hidden curriculum behind every click-next module. Hint: it's not what you think.
Nobody Reads the Second Slide
Where attention actually goes in a presentation, and what it means for your eLearning design.
The Three-Second Rule
You have three seconds to convince someone your website is worth their time. Most waste all three.
The Sourdough Effect
Why the best creative work can't be rushed. What sourdough teaches us about the value of slow craft.
Stop Making It Pretty
The difference between decoration and design. Pretty doesn't solve problems.
I Stole My Best Idea From a Supermarket
UX lessons are everywhere if you're paying attention. The best design ideas come from the most ordinary places.
Your Brand Is What Happens When You Leave the Room
Perception is the only brand metric that matters. And you don't control it the way you think.
The Invisible Hour
The work clients never see is the work that makes everything else possible.
The Menu That Killed the Restaurant
A real story about how one design decision destroyed a business. Typography has consequences.
The Playlist Test
Brand consistency shows up in the details nobody talks about. Music is one of them.
Your Legs Are Numb
Distraction is comfortable. Focus hurts. What jiu-jitsu taught me about sitting with discomfort.
Everything Runs Out
Energy, motivation, patience. The unsustainable truth about creative work.
Coming next
Healthcare training deep dives
Dedicated thinking on the real challenges in healthcare eLearning. Compliance, clinical scenarios, onboarding, and the gap between completion rates and actual learning.
The Audit Trail Problem
When 'completed' doesn't mean 'learned'. What your LMS data is actually telling you.
Your Clinical Scenarios Aren't Scenarios
Why most healthcare branching feels like a quiz with extra steps.
The Onboarding Gap
What new nurses forget by week two, and what it tells us about induction design.
Aged Care Doesn't Need More Content
The sector's training problem is design, not volume.
Designing for the Night Shift
Cognitive load and training for people who are already exhausted.
Microlearning Isn't Just Shorter Slides
What healthcare keeps getting wrong about bite-sized training.
The SME Trap
Why your subject matter expert is accidentally sabotaging your training.
The Click-Next Audit
What happens when you actually measure how people move through your modules.
Have a training challenge?
Let's talk about what's not working
If your completion rates are high but behaviour hasn't changed, the training isn't the problem. The design is. That's where I come in.
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