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Journal

Thinking on learning design

Short essays on instructional design, compliance training, healthcare eLearning, and the psychology of how people actually learn at work.

All entries

Short reads. No fluff.

Hand hovering over mouse clicking through an eLearning module
Healthcare Training 3 min

The Click-Next Audit

Pull the analytics. The drop-off point is where learning stopped and clicking started. That's where the redesign begins.

Hospital ward workstation at night with desk lamp glowing against darkness
Healthcare Training 3 min

Designing for the Night Shift

Most training is designed for alert people at desks. Most healthcare work happens when people are tired. That disconnect is a design failure.

Elderly hands resting on wheelchair armrest in soft natural light
Healthcare Training 3 min

Aged Care Doesn't Need More Content

The sector has more mandatory modules than almost anyone. The problem isn't volume - it's that nobody designed them to work.

Empty hospital corridor at dawn with ID badge left on nurses station
Healthcare Training 3 min

The Onboarding Gap

New nurses forget most of their induction by week two. The problem isn't their memory - it's how we designed the first fortnight.

Computer screen showing completion data in dimly lit office
Healthcare Training 3 min

The Audit Trail Problem

Your LMS says 100% completion. Your incident reports say otherwise. When 'completed' doesn't mean 'learned'.

Single small card standing among scattered pages on minimal desk
Healthcare Training 3 min

Microlearning Isn't Just Shorter Slides

Healthcare keeps confusing 'shorter' with 'micro'. Real microlearning is a fundamentally different design approach.

Nurse walking down empty hospital corridor at night
Healthcare Training 3 min

Your Clinical Scenarios Aren't Scenarios

Most healthcare 'scenario-based learning' is a multiple choice quiz wearing a costume. Real scenarios force decisions.

Stack of reference books and clinical manuals on a desk
Healthcare Training 3 min

The SME Trap

Your subject matter expert knows too much. That's not an asset - it's the reason your training has three paragraphs on every slide.

Single white paper on dark slate surface with generous empty space
Visual Design 3 min

White Space Is Not Wasted Space

The most powerful design element costs nothing, takes up space, and makes clients nervous. It's not empty. It's working.

Paper icon shapes - ordered grid vs scattered chaos
Visual Design 3 min

Icons Are Not Decoration

Every icon is either reducing thinking or adding to it. Most are doing the wrong one.

Compliance training
Healthcare Training 3 min

What Your Compliance Training Is Actually Teaching

The hidden curriculum behind every click-next module. Hint: it's not what you think.

Presentation slides
eLearning 3 min

Nobody Reads the Second Slide

Where attention actually goes in a presentation, and what it means for your eLearning design.

Have a training challenge?

Let's talk about what's not working

If your completion rates are high but behaviour hasn't changed, the training isn't the problem. The design is. That's where I come in.

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