Frequently asked
Questions before you commit
What healthcare buyers ask before engaging an instructional designer.
Working together
Every module goes through structured SME review cycles. I extract knowledge efficiently from your time-poor clinicians, build the content, then run it through clinical accuracy verification before deployment. Your clinical governance team signs off before anything goes live.
Primarily remote, based in Perth. I travel for discovery workshops, stakeholder interviews, and pilot testing when the project warrants it. Most SME collaboration happens via structured review sessions over video call.
I maintain a collaboration network of trusted specialists. For larger projects, I build in contingency from day one. All project files, style guides, and source materials are documented and accessible - your project is never locked inside one person's laptop.
Yes. I'm experienced with government and health service procurement. ABN registered, can provide quotes in your required format, and understand the approval workflows. For contracts over $50K, I can provide references from previous healthcare engagements.
Technical
SCORM 1.2 and 2004 packages deploy to any compliant LMS. I've built content for Moodle, Totara, and bespoke platforms. If your LMS accepts SCORM or xAPI, the content will work.
Articulate Storyline 360 for complex branching scenarios and custom interactions. Articulate Rise 360 for responsive microlearning. Custom HTML/CSS/JavaScript for bespoke interactions that need to go beyond what authoring tools offer. Everything outputs as SCORM or xAPI.
Yes. I build with maintainability in mind - modular content architecture, separated clinical references, and version-controlled source files. When guidelines update, I can turn around revisions efficiently without rebuilding from scratch.
Project scope
A single compliance module: 4 - 6 weeks from needs analysis to LMS-ready package. A full training program (6 - 12 modules): 3 - 6 months depending on SME availability and review cycles. I provide a detailed timeline at the proposal stage.
Needs analysis, storyboarding, content development, visual design, interactivity, assessment design, SME review management, LMS testing, and deployment support. Voiceover, video production, and clinical photography are quoted separately when needed.
Yes. I offer post-launch support for bug fixes, minor content updates, and LMS troubleshooting. For ongoing maintenance (guideline updates, annual refreshes), I provide a retainer option at a reduced rate.
References available on request.
Ready to talk?
Tell me about your project and I'll come back with initial thoughts within 48 hours.
Get in touch