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Services

Learning that
actually changes behaviour

From compliance training that respects people's intelligence, to system rollouts that actually stick. I design learning experiences for healthcare organisations who are tired of tick-box exercises.

Core Service

Compliance Training

ACQS, NDIS, clinical competencies, workplace safety — compliance training that people actually engage with. Not just "click next to continue" exercises, but learning that changes how your people work.

Healthcare organisations face unique challenges: high turnover, shift workers, mandatory requirements. I design compliance training that fits into real workflows and actually gets completed.

ACQS Standards Training

Aged care quality standards mapped to engaging microlearning

Clinical Competencies

Medication management, infection control, manual handling

NDIS Worker Requirements

Disability awareness, rights-based approaches, support planning

Workplace Health & Safety

Hazard identification, incident reporting, emergency procedures

Discuss compliance training

ATLAS Platform Results

Aged Care Compliance

57.8%

Completion Rate

2,400+

Active Learners

40%

Time Reduction

15 min

Avg Module Length

Module 3 of 5
Core Service

eLearning Development

Interactive modules that people actually engage with. Built in Articulate Storyline and Rise, SCORM-compliant and ready for your LMS. No death-by-PowerPoint here.

From scenario-based learning to microlearning modules, I create eLearning that respects your learners' time and intelligence. Every interaction earns its place.

Articulate Storyline

Complex interactions, branching scenarios, custom variables

Articulate Rise

Mobile-responsive, accessible, rapid deployment

SCORM 1.2 & 2004

LMS integration, completion tracking, xAPI ready

Video & Multimedia

Integrated video, animations, interactive graphics

Discuss eLearning development
Specialist Service

System Training

New software rollout? ERP implementation? I create training that gets people confident and competent fast. No more "just figure it out" or 200-page manuals nobody reads.

System training fails when it focuses on clicks instead of workflows. I design training that helps people understand why they're doing each step — so they can adapt when things don't go to script.

Software Simulations

Try/watch/practice modes in safe environments

Workflow Training

End-to-end processes, not just button locations

Job Aids & Quick Reference

On-the-job support materials that actually get used

Change Management Support

Training that helps people through transitions

Discuss system training

BEIMS Implementation

Asset Management System

Static manuals replaced 25 docs
Interactive scenarios 12 modules
Completion rate 87%
Support tickets reduced 45%

Strategy Framework

1

Analyse

Understand the real problem, not symptoms

2

Design

Learning architecture that fits your context

3

Develop

Build, test, iterate based on feedback

4

Measure

Track what matters: behaviour change, not clicks

Strategic Service

Learning Strategy

Sometimes you don't need more training — you need better training. Or maybe training isn't the answer at all. I help organisations figure out what they actually need and how to get there.

From training needs analysis to measurement frameworks, I connect learning initiatives to business outcomes. No vanity metrics, just evidence that your investment is working.

Training Needs Analysis

Identify performance gaps and root causes

Learning Pathways

Structured progression from novice to expert

Measurement Frameworks

Kirkpatrick, Phillips ROI, behaviour-based metrics

Capability Development

Build internal L&D capacity for sustainability

Discuss learning strategy
New Service

AI Consulting & Training

You've got the Microsoft Copilot license. Now make it actually work for you. I help teams unlock the potential of AI tools with practical, hands-on guidance that turns AI skeptics into power users.

From custom instructions that match your workflow to research agents that dig through your organisational data—I'll show you what's possible and get your team confident using these tools.

Copilot Kickstart Workshop

1-2hr hands-on session to set up custom instructions and key workflows

AI Workflow Audit

Identify automation opportunities across your team's processes

Microlearning Series

Bite-sized lessons on Copilot features your team can actually use

Ongoing Coaching

Monthly check-ins as AI tools evolve and your needs change

Discuss AI consulting

Copilot at Work

5-part microlearning series

1

Custom Instructions

Make Copilot work YOUR way

2

Research Agent

Deep research on org projects

3

Document Intelligence

Summarise, analyse, extract

4

Meeting Mastery

Transcripts, actions, follow-ups

5

Workflow Automation

Building custom routines

How I work

A process that actually works

Every project is different, but the fundamentals stay the same: understand the problem, design the solution, build it well, and measure what matters.

01

Discovery

We talk. I listen. Understanding your real challenges, constraints, and what success looks like for you.

02

Design

Storyboards, prototypes, and design documents. You see what you're getting before a single module is built.

03

Development

Building, testing, refining. Regular check-ins so there are no surprises at launch.

04

Delivery

Launch support, LMS integration, and ongoing measurement. The work doesn't end when the files are handed over.

Ready to start?

Let's figure out what you actually need

Not sure which service fits? That's normal. Get in touch and we'll work it out together. No pressure, no obligations.