Legal
Privacy Policy
Last updated: February 2026
Overview
I'm Nic Gallardo, a sole trader operating under ABN 75 346 687 004. I'm committed to protecting your privacy and handling your personal information responsibly. This policy explains how I collect, use, and safeguard your data in accordance with the Australian Privacy Principles (APPs).
By using my website or services, you agree to the terms outlined in this policy.
Information I Collect
Information you provide directly
- Name and contact details (email, phone number)
- Organisation name
- Project requirements and brief details
- Budget and timeline preferences
- Any other information you include in messages
Information collected automatically
- Website usage data (pages visited, time spent)
- Device and browser information
- IP address and general location
- Referral source
How I Use Your Information
I use your information to:
- Respond to your inquiries and project requests
- Provide quotes and proposals
- Deliver services you've engaged me for
- Send project updates and invoices
- Improve my website and services
- Comply with legal obligations
Third-Party Services
I use the following third-party services:
Netlify Forms
Processes contact form submissions. View their privacy policy.
Analytics
I may use privacy-focused analytics to understand website traffic. No personally identifiable information is collected.
Data Retention
I retain your personal information for as long as necessary to:
- Complete any ongoing projects
- Maintain records for tax and legal purposes (typically 7 years)
- Respond to future inquiries about past work
Contact form submissions are typically retained for 2 years unless you request earlier deletion.
Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (where legally permissible)
- Opt out of marketing communications
- Lodge a complaint about my handling of your information
Data Security
I take reasonable steps to protect your information from unauthorised access, modification, or disclosure. This includes using secure connections (HTTPS), password protection, and limiting access to information on a need-to-know basis. However, no data transmission over the internet is completely secure.
Contact Me
If you have questions about this privacy policy or wish to exercise your rights, please contact me:
Complaints
If you're not satisfied with my response to a privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).