Pulse Learning
Analytics Dashboard
A concept dashboard that gives L&D teams the one thing they never have - clear evidence of what's working. Engagement heatmaps, retention curves, compliance gap warnings, and early attrition signals. Designed for healthcare training managers who need to prove ROI, not guess at it.
Real-time
Engagement Tracking
Predictive
Attrition Alerts
ACQS
Compliance Mapping
Zero
Manual Reporting
Client
Capability Demonstration
Timeline
Design Sprint
Role
Product Designer & ID Strategist
The Problem
Training data that nobody can see
Healthcare L&D managers have LMS data. Plenty of it. But it is buried in CSV exports and completion percentages that tell you almost nothing about whether training is working. They cannot see WHERE learners disengage, WHICH modules actually change behaviour, or WHETHER compliance gaps are forming before audits expose them.
The data exists, but it is invisible. Decisions about training investment are made on gut feel, not evidence. And when leadership asks whether the $200K training budget is delivering results, the best answer anyone can offer is "well, 78% of people completed it."
Invisible Engagement
LMS data shows who completed, not who learned. Dwell time, interaction patterns, and retry behaviour are buried in raw exports nobody reads.
Reactive Compliance
Compliance gaps only surface during audits. By then it is too late - the gap becomes a finding, the finding becomes a corrective action.
No ROI Evidence
When leadership asks "is this training working?", the only answer is completion percentages. Which proves attendance, not impact.
Attrition Blind Spots
New staff drop off training pathways silently. Nobody sees the pattern until onboarding surveys reveal months of disengagement.
The Approach
Make the invisible visible
I designed a dashboard around four views that healthcare training managers actually need. Not vanity metrics or feature bloat - just the signals that matter when you are responsible for proving that training changes behaviour, not just attendance.
Engagement Heatmap
A visual grid showing time-on-slide across all learners for every module. Instantly reveals where content works and where people click through. Cold spots mean content failure, not learner failure.
Retention Curve
Spaced repetition tracking that shows knowledge decay over time and triggers targeted refreshers before compliance knowledge fades. Based on Ebbinghaus principles adapted for healthcare regulatory cycles.
Compliance Radar
Maps training completion against ACQS standards, aged care quality indicators, and regulatory requirements. Gaps glow red before audits find them. One view replaces a dozen spreadsheets.
Attrition Pulse
Monitors new starter training velocity. Flags when someone's pace drops below the cohort average - an early warning for disengagement or inadequate support, weeks before anyone would normally notice.
The Outcome
Designed to prove what training actually does
Design Outcomes
- Four dashboard views designed around real L&D pain points in healthcare
- Engagement heatmap designed to surface click-next behaviour invisible in standard LMS reports
- Compliance radar maps 8 ACQS standards directly to training modules
- Attrition pulse designed to flag disengagement at 14 days instead of 90
- Semantic colour token system for status states across all dashboard views
More Work
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Completion rates tell you who showed up. Analytics tell you who learned. If your training can't prove its impact, it's time to redesign the measurement.