ATLAS Compliance
Platform
Complete redesign of aged care compliance training. Transformed 10-year-old PowerPoint decks into an interactive microlearning platform serving 2,400+ healthcare workers.
57.8%
Completion Rate
2,400+
Active Learners
40%
Time Reduction
12
Modules Delivered
Client
Aged Care Provider
Timeline
6 months
Role
Lead Instructional Designer
The Challenge
Compliance training that nobody completed
The organisation was facing a compliance crisis. Their mandatory training - covering ACQS standards, infection control, medication management, and clinical procedures - had a completion rate hovering around 23%. Staff found the PowerPoint-based courses tedious, irrelevant, and disconnected from their daily work.
With regulatory audits approaching and a workforce of over 2,400 distributed across multiple facilities, something needed to change. Fast.
Outdated Content
10-year-old PowerPoint decks with irrelevant scenarios and outdated regulatory references.
Time Constraints
Care workers with limited time away from residents couldn't complete lengthy courses.
Zero Engagement
Staff clicked through without reading, treating it as a tick-box exercise.
No Analytics
L&D had no visibility into what was working or where people struggled.
The Solution
Microlearning that respects time
Rather than another overhaul that would collect dust, I designed ATLAS - a modular microlearning platform built around how healthcare workers actually learn. Short modules. Real scenarios. Immediate application.
Bite-Sized Modules
Each module takes 5-15 minutes. Perfect for completing during shift handovers or quiet moments. No more 90-minute courses that never get finished.
Scenario-Based Learning
Every module centres on realistic scenarios staff actually encounter. Mrs. Patterson's medication. Mr. Chen's fall risk assessment. Real decisions, real consequences.
Mobile-First Design
Built responsive from day one. Staff complete modules on facility tablets, personal phones, or desktop computers - whatever's available.
Smart Progress Tracking
Managers see real-time completion rates by facility, role, and individual. At-risk staff get gentle reminders. L&D gets actionable analytics.
The Process
From audit to launch
Phase 1
Discovery & Audit
Reviewed existing content, interviewed SMEs and frontline staff, analysed LMS data. Identified critical gaps and compliance requirements.
Phase 2
Content Strategy
Mapped all compliance requirements to learning objectives. Designed the modular structure and microlearning approach. Created scenario storyboards.
Phase 3
Development
Built interactive modules in Articulate Storyline. Integrated with existing LMS. Tested across devices and user groups.
Phase 4
Pilot & Iterate
Rolled out to pilot facility. Gathered feedback, refined scenarios, optimised navigation. Made accessibility improvements.
Phase 5
Organisation-Wide Launch
Deployed across all facilities with manager training and communication campaign. Established ongoing support and iteration process.
Gallery
Project visuals
The Results
Numbers that matter
Completion Rate
2.5x improvement in 6 months
Average Completion Time
40% reduction in time to complete
Additional Outcomes
- Passed regulatory audit with commendation for training innovation
- Reduced L&D admin time by 60% through automated tracking
- Staff satisfaction with training increased from 2.1 to 4.2 out of 5
- Platform adopted by 3 additional facilities in the network
"Finally, training that our staff actually want to complete. The microlearning approach fits perfectly with how our care workers operate. Nic understood our challenges from day one."
Sarah Mitchell
Learning & Development Manager
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