Ongoing Support
Website Care Plans
Your website, looked after. So you can focus on what you do best.
Security
Regular updates prevent vulnerabilities and keep hackers out.
Speed
Optimised performance keeps visitors engaged and Google happy.
Peace of Mind
Someone's watching your site so you don't have to think about it.
Plans
Choose your level of care
Essentials
For simple sites that just need to stay healthy
- Monthly security & platform updates
- Weekly automated backups
- Uptime monitoring
- SSL certificate management
- 30 mins content updates/month
- Email support (48hr response)
Growth
For active businesses who update regularly
- Everything in Essentials
- 2 hours content updates/month
- Monthly performance check
- Basic SEO health monitoring
- Quarterly analytics review
- Priority support (24hr response)
- 1x 30-min call per quarter
Partner
For businesses where the website is critical
- Everything in Growth
- 5 hours updates/improvements
- Proactive improvement suggestions
- Monthly strategy call (30 mins)
- Same-day emergency support
- A/B testing for key pages
- Conversion tracking setup
Save 2 months with annual plans — pay for 10 months, get 12.
What's not included
Transparency matters. Care plans cover maintenance, not major work:
- — Major redesigns or new page builds (quoted separately)
- — E-commerce / shopping cart management
- — Paid advertising management
- — Content writing (I update what you provide)
- — Third-party tool costs (hosting, domains, email marketing)
FAQ
Common questions
They don't roll over, but I'll proactively suggest improvements if you're not using them. Most months there's something worth tweaking.
Yes, with 30 days notice. No lock-in contracts. Life changes, and I get that.
Additional hours are $95/hr for care plan clients (vs $120 standard). I'll always let you know before going over.
Platforms handle some technical updates, but you still benefit from backups, monitoring, content updates, and having someone who knows your site when things go wrong.
Hosting is separate (typically $10-50/month depending on platform). I can recommend options or help manage it as part of your plan.
Ready to stop worrying about your website?
Let's chat about what your site needs. No pressure, no jargon.
Get in touch