CASE STUDY


As the Instructional Designer for the ATLAS (Arthritis Training, Learning, and Up-Skilling) project at Arthritis & Osteoporosis WA, I was tasked with creating comprehensive brand guidelines to ensure visual consistency across the Rheumatoid Arthritis (RA) and Osteoarthritis (OA) workstreams. This case study outlines the process, challenges, and outcomes of developing and implementing the ATLAS Brand Guidelines.
The ATLAS program consisted of multiple learning pathways developed by different teams working simultaneously. Without standardized guidelines, there was a significant risk of:
Inconsistent visual presentation across modules
Compromised learner experience when navigating between workstreams
Reduced professional credibility of the nationally endorsed program
Inefficiencies in development due to repeated design decisions
Accessibility issues for healthcare professionals with varying needs
I began by conducting a thorough analysis of:
Existing module prototypes and designs
Stakeholder expectations and requirements
Target audience needs and accessibility considerations
Technical constraints of Articulate Storyline
Industry standards for healthcare education materials
Based on this analysis, I developed a project plan for creating comprehensive brand guidelines that would establish visual consistency while accommodating the unique needs of each arthritis pathway.
The first critical element was establishing a coherent color system that would:
Visually distinguish between different learning pathways
Maintain accessibility standards
Reflect the ATLAS brand identity
Primary Palette Applications
Defined Navy Blue (R:37, G:50, B:73) and Teal (R:3, G:147, B:140) as the primary brand colors
Created documentation for consistent application across headers, buttons, and branded elements
Established color contrast requirements to ensure WCAG 2.0 Level AA compliance
Pathway-Specific Color Coding
Developed a color-coding system to visually distinguish learning pathways:
RA pathway: Teal (#03938C)
OA pathway: Navy Blue (#253249)
Combined OARA pathway: White with colored master logo
Arthritis Essentials: Light Gray (#D1D2D2)
Color Application Guidelines
Created specific rules for color usage in:
Navigation elements
Progress indicators
Interactive elements
Background treatments
Accent details
[PLACEHOLDER: Screenshot of color palette with pathway-specific examples]
Typography was identified as a critical element for establishing visual consistency and supporting accessibility.
Font Family Specifications
Selected Montserrat for headings and subheadings
Chose Source Sans Pro family for body text
Documented appropriate font weights and styles
Text Hierarchy Systems
Established a proportional sizing system:
Subheadings at 50% of heading size
Body text at 30% of heading size
Created standardized heading levels for consistent information architecture
Developed clear guidelines for emphasis (bold, italic, etc.)
Legibility Optimization
Defined minimum text sizes for various screen sizes
Established color contrast standards for text elements
Created guidelines for text formatting to support readability
Implemented WCAG 2.0 Level AA standards for all text elements
[PLACEHOLDER: Screenshot of typography examples showing hierarchy]
To ensure consistency in the learner experience, I developed standardized UI component libraries.
Button Systems
Designed consistent action button styles that:
Clearly indicated clickability
Used color-coding to indicate function (continue, back, submit, etc.)
Maintained pathway-specific styling while ensuring recognition
Created hover, active, and disabled states for all button types
Documented size and placement standards
Navigation Elements
Developed standardized menu systems for module navigation
Created progress indicators that showed learners their position within modules
Established wayfinding conventions to maintain orientation within the learning program
Designed templated Articulate Storyline player settings for each pathway
Feedback Components
Designed notification systems for learner feedback
Created standardized alert component guidelines for important information
Developed confirmation message templates for assessment submissions
Established visual standards for correct/incorrect feedback
[PLACEHOLDER: Screenshot of UI component library examples]
Beyond basic design elements, I created comprehensive standards for the visual language of the program.
Clinical Imagery Guidelines
Established standards for medical illustrations and anatomical diagrams
Created policies for clinical photography usage and permissions
Developed image quality standards and accessibility requirements
Documented consistent labeling approaches for medical imagery
Data Visualization Standards
Created guidelines for charts and graphs to ensure consistent presentation of research data
Established color-coding systems for data visualization that complemented pathway colors
Developed labeling conventions for data elements
Provided templates for common chart types used in arthritis education
Interface Consistency Rules
Implemented a grid system for consistent layouts
Established spacing standards for visual elements
Created visual hierarchy guidelines to ensure important content stood out appropriately
Developed standards for interactive elements and their behavior
[PLACEHOLDER: Screenshot of visual language examples including clinical imagery and data visualization]
To make the guidelines practical for content developers, I created implementation specifications for Articulate Storyline:
Developed master slide templates incorporating all design standards
Created player setting configurations for each learning pathway
Built sample interactions demonstrating proper implementation
Documented export settings to ensure consistent quality across modules
Creating guidelines was only half the solution. I also:
Produced a comprehensive style guide document (see attached)
Developed quick reference materials for common design scenarios
Created template files with pre-built components
Conducted training sessions for content developers
Established a review process to ensure compliance with guidelines
The implementation of the ATLAS Brand Guidelines yielded significant benefits:
Improved Development Efficiency
30% reduction in development time as teams no longer needed to make repeated design decisions
Decreased rework due to clear standards
Streamlined QA process with objective criteria for visual evaluation
Enhanced Learner Experience
Consistent interface allowed learners to focus on content rather than navigation
Clear visual cues helped distinguish between different arthritis pathways
Improved accessibility ratings from user testing
Professional Credibility
Polished, consistent appearance strengthened the program's professional credibility
Received positive feedback from the Australian Rheumatology Association during endorsement review
Brand consistency reinforced program recognition among healthcare professionals
Team Collaboration
Common visual language improved communication between development teams
Reduced conflicts in design approach between workstreams
Established shared understanding of quality standards
This project reinforced several important principles for effective brand guidelines development:
Balance structure with flexibility: Guidelines needed to be specific enough to ensure consistency yet flexible enough to accommodate unique content needs.
Prioritize practical implementation: The most beautiful guidelines are useless if teams can't implement them in the authoring tool.
Consider the end-user experience first: All design decisions were evaluated based on how they would affect the healthcare professional's learning journey.
Involve stakeholders early: Getting buy-in from content developers and subject matter experts early in the process increased adoption of the guidelines.
Use data to inform decisions: User testing and feedback were essential to refining the guidelines for maximum effectiveness.
The ATLAS Brand Guidelines became a foundational element in the program's success, ensuring that the visual presentation matched the high quality of the educational content and contributed to the program's exceptional completion rates and user satisfaction scores.