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Impact by the Numbers

These metrics reflect my commitment to creating learning that doesn't just deliver information, but actually changes practice. By focusing on evidence-based design principles, I consistently achieve results that exceed industry benchmarks.

57.8% Completion Rate vs. industry average of 20-30%

For the ATLAS eLearning platform, demonstrating exceptional learner engagement

2,300+ Healthcare Professionals Across Australia and internationally

Successfully trained through my learning programs

4.8/5 Satisfaction Rating

Across all learning modules Reflecting the quality and relevance of content design

Featured work:

ATLAS eLearning Platform

Developed a comprehensive eLearning platform with 14 SCORM-compliant modules to address knowledge gaps in rheumatoid arthritis management among healthcare professionals. The solution achieved a 57.8% completion rate and earned Australian Rheumatology Association endorsement.

Microlearning Series

Created four comprehensive microlearning modules on specialized healthcare topics, implementing adult learning principles and a blended delivery approach. The series achieved a 53% completion rate with 87% of participants reporting the format better accommodated their schedules.

Blended Learning

Led the rapid transition of 14 in-person exercise classes to virtual delivery during COVID-19, maintaining 80%+ client retention despite substantial change. Developed comprehensive training materials, safety protocols, and technical support systems.

My Approach

My approach combines evidence-based design principles with deep understanding of healthcare contexts to create learning experiences that consistently achieve remarkable results.

Audience Deep-Dive

I create detailed learner personas through interviews, surveys, and workplace observation, capturing not just demographics but motivations, constraints, and learning preferences.

Value-Aligned Content Architecture

I structure content to reflect both organizational values and learner priorities, mapping learning pathways that address varying levels of expertise and different professional roles.

Microlearning Design

I strategically chunk content into focused segments that accommodate the time constraints of healthcare professionals, using cognitive science principles to maximize retention.

Scenario-Based Application

I develop authentic clinical scenarios that bridge theory and practice, creating decision points that reflect the real challenges healthcare professionals face.

Continuous Evidence Gathering

I implement comprehensive evaluation strategies that go beyond satisfaction surveys to measure actual behavior change and clinical impact.

LMS Implementation

I implement comprehensive evaluation strategies that go beyond satisfaction surveys to measure actual behavior change and clinical impact.

Areas of expertise

Healthcare Education

Translating clinical complexity into accessible learning without compromising accuracy

SME Collaboration

Collaborating closely with subject matter experts to ensure content accuracy and project success.

Evidence-Informed Design

Creating learning that respects how the mind actually works

Digital Learning Strategy

Aligning learning experiences with organizational and professional needs

Multimedia Design

Creating visuals that enhance understanding rather than competing for attention

LMS Implementation

Building systems that support the learning experience rather than dictating it

What others say →

Nic is a standout leader in digital learning strategy, LMS optimisation, and instructional design for healthcare. His vision and initiative transformed the way workplace learning was structured and delivered, resulting in significant improvements in learner engagement, compliance outcomes, and knowledge retention. Nic brought a rare combination of clinical insight, creativity, and technical leadership to aid the successful development of a large scale, national digital learning product. He also demonstrated great skill in translating complex clinical content into realistic, scenario-based learning, to enhance the learning experience. Nic’s knowledge of LMS configuration and optimisation was crucial in implementing scalable processes for content integration, version control, and user access - strengthening system governance and ensuring data integrity. His capabilities in custom reporting and learner analytics were extremely helpful in identifying knowledge gaps, informing improvements, and demonstrating impact to stakeholders. Importantly, Nic’s leadership was instrumental in enabling the team to use the LMS with confidence. He created clear, user-friendly documentation and was happy to guide people through processes or troubleshoot issues. His collaborative approach bridged clinical, instructional, and technical domains—making him a trusted and accessible point of contact across disciplines.

Jennifer Persaud

ATLAS Project Manager, Hello JP Consulting

Working with Nic on the ATLAS RA stream was a great experience. As the leader of our instructional design team, he helped us improve how we created eLearning modules. He guided us through instructional design principles, adult learning methods, and multimedia strategies, ensuring our modules were engaging and effective. Nic really helped me grow in learning design and become more proficient with the tech platforms we used to deliver the course. He provided clear explanations and hands-on support, making complex ideas easy to understand and apply. He also helped us set up and optimise the use of our LMS, ensuring a smooth course delivery process. His expertise in Articulate Storyline made a big impact. He introduced me to variables, conditional programming, branching scenarios for interactive case studies, and knowledge assessment creation. He really helped create a course that responded to the learner’s actions, making the experience more interactive.

Reetika Chaudhary

ATLAS Learning Designer, Arthritis & Osteoporosis WA

I reached out to Nic for his help with Articulate Storyline to improve how we present data and organise content. Working with him changed the game for our eLearning projects. His creative use of Articulate Storyline and multimedia tools led to learning experiences that were both interactive and engaging, earning high praise from our users. Nic’s excellent project management skills kept everything on track and delivered on schedule, making him a great part of our team.

Sebastian Soto-Flores

Instructional Designer, Soto Learning Solutions